Employee of June

Employee of the Month

Matt Nixon

Birth date: April 7, a loooooooong time ago
Hometown: Plano, Texas
Major: Communications
In 5 years I see myself… probably still trying to graduate, and of course working at Independent Study
Favorite thing about the Front Desk: That joke that Kelcie made up about replacing RS with a program called Orion. Hahahaha, priceless.

Matt Nixon has really been a stellar employee this month. He has been like my number 2 at counselor support. He answers people’s questions well both on and off the phone, and helps keep others on the support team on task. -- Jordan Potter

New Employee of the Month

Elise Barth

Birth date: August 15, 1990
Hometown: Las Vegas, NV
Major: Clinical Lab Science
In 5 years I see myself… Having finished school and started my career. I want to be married with our first baby on the way. :D
Favorite thing about the Front Desk: Knowing that you have the power to help the student’s get what they want.

Elise Barth is very friendly to customers and always willing to help them!

Dear Heavenly Father...

It didn't take long for someone to follow Garrett's example. Yesterday, Melissa was attempting to contact a proctor but the proctor did not answer the phone. Melissa decided to leave a voice mail in hopes that the proctor would return her call. At the end of the phone call, Melissa closed saying, "We ask for these blessings in the..." After a lengthy pause, she then attempted to recover the end of the phone call by telling the proctor to have a good day.

I Love You?

Today Garrett was on the phone with a student's counselor. Upon ending the phone call, Garrett said, "I love you, goodbye. Uh, I'm sorry. Bye."

Just a reminder: The correct way to end a phone call goes something like this...

"Is there anything else I can help you with?"

(If the answer is no...)

"Okay. Thank you for calling. Have a great day. Goodbye."

If you have any funny call stories please email me at brittany.cliff@byu.edu and I will post them on our blog.

Employee of the Month: April Edition

Employee of the Month: Aaron Stinson

Birth date: January 31, 1987
Hometown: Oceanside, California
Major: Spanish
In 5 years I see myself… with one child and maybe one on the way. J At this time I should have graduated from law school and be finishing my first year at some law firm in Texas or California.
Favorite thing about the front desk: our ability to influence the future of many students each day.

Aaron is always willing to help out with tasks at Independent Study. He is usually the first one to volunteer to sit up at reception and is super friendly and helpful on the phone.

New Employee of the Month: Whitney Andersen

Birth date: April 10
Hometown: Las Vegas, NV
Major: Anthropology
In 5 years I see myself: In some inner-city teaching high school for “Teach for America”
Favorite thing about the front desk: Sitting by the lovely Kaley Andersen

Whitney is a very impressive new employee at IS. She's articulte, on task, and very professional. She is a great new addition to the office.